There are two ways. You can add items to your basket on the website and use the personalisation tool to add your logo, and it'll price everything up for you. Or email us the styles and colours you want, rough sizes and quantities, and your logo. Estimates are fine at this stage. We'll send back a quote with free visuals of your logo on the garments.

Yes. Every quote comes with free visuals of your logo on the garments. For embroidery we also stitch out your logo once the order's placed and send you photos to approve. We won't start on your garments until you've signed it off.

Yes. Add items to your basket and either pay online or send it to us as a quote request. If you get stuck adding your logo, screenshot your basket and email it over and we'll set it up for you.

Yes. We keep your logo on file once it's set up, so reorders are quicker and will match what you had before.

No, you can order a single item. There's no setup fee on embroidery or print either. The only exception is woven appliqué badges, which have a 50-badge minimum on the first order.

Prices are the same whether you order 10, 25 or 50. Once you get to around 100 pieces, ask us about bulk pricing.

Yes, we can set you up with a portal. It's a private page on our site with your approved garments on it, your logo already added and prices that include the branding. Your staff pick their sizes and order. If you have different teams, say office, road and warehouse staff, we can split the portal so each team only sees their own kit. It takes a bit of time to set up because we agree the garments and logo positions with you first. After that, reordering takes a few minutes and you don't need a new quote each time. Get in touch if you'd like one for your business.

Most workwear logos are embroidered because it looks smart and lasts. Print works out cheaper for big designs, so it's a good choice for large back logos. A large printed logo is £3.99 + VAT, compared with £6.95 + VAT embroidered. Print can also reproduce fine detail and colour gradients, which embroidery can't.

Not as a gradient. Thread comes in solid colours, so we'd turn the gradient into one or more flat colours. If the gradient is important to your brand, go for print.

We'd advise against it. The heat from printing can scorch fleece, so we embroider front and back logos on fleeces instead.

No. We don't charge setup fees on workwear. Setting up your logo is free, and we keep it on file for future orders.

Dense designs, like solid round badges, put a lot of stitches into a small space and can pull the fabric. Ironing the back of the logo after washing usually flattens it. On your next order, a woven appliqué badge would stop it happening.

It's your logo woven into a cut-out patch, which we then stitch onto the garment around the edge. There's much less stitching, so it lies flat and doesn't add weight. The first order needs 50 badges and takes around 4 weeks. You don't have to order 50 garments, though. We keep the spare badges here for your next orders.

No, it's a mark left by the hoop that holds the garment during embroidery. A light spray of water and a rub will get rid of it, or it'll come out in the first wash.

Front logos normally go on the left chest. On hoodies we put back logos a little lower than usual so the hood doesn't cover them. Positions on the visuals are approximate, and we can line them up across different garments in your range.

It depends who's wearing them. A lot of businesses have two ranges: tougher, cheaper kit for site teams, and smarter polos, quarter-zips and softshells for staff who meet customers. For hi-vis we rate the Regatta X-Pro range highly, but there are cheaper options if budget is tight.

Entry-level styles like the AWDis college hoodie are made for workwear in volume and they're fine for the job. Premium brands like Stanley/Stella and Build Your Brand use heavier, softer fabric and cost a fair bit more. If you're starting your own clothing brand, we'd suggest going premium.

Yes, but there's less choice than in men's and unisex, particularly in heavier garments and quarter-zip fleeces. We'll include women's-fit styles where they're available, along with unisex alternatives and size charts.

Every garment has a size chart from the manufacturer, and we can send these over if you ask. Most of our core styles are true to size. If you don't have exact sizes yet, we can quote on estimates and update it before you pay.

If your team is on the move all day, a lightweight microfleece is usually the better pick. We hear quite often that heavy fleeces get too warm.

Yes. Samples are plain garments without a logo, and you order and pay for them like any other order. If you send them back within 14 days with the labels and packaging, we'll refund you. We can't do branded samples, as we can't resell a garment once a logo is on it. For first orders, you'll get free visuals and photos of your stitched logo to approve before we customise anything.

Manufacturers discontinue styles and colours from time to time. If that's happened, we'll find the closest match so your kit still looks the same. The colours on each product page are the ones currently available.

Customised orders are currently taking approx. 3 weeks from payment and artwork approval. It changes through the year. January to June is usually 1 to 2 weeks, July and August 2 to 3 weeks, and September to November around 3 weeks, as that's when we have several large contract orders on. December is back to 2 to 3 weeks. First orders with woven appliqué badges take around 4 weeks. If you need something sooner, get in touch and we'll see what we can do.

UK orders go by Royal Mail or Parcelforce, depending on size. Once your order has been despatched it arrives the next working day, and we'll email you the tracking details.

Delivery is free on UK orders over £100. Under £100 it's £7.50 including VAT. Northern Ireland is £21.95, and we can quote for Europe and further afield.

As soon as it's paid. That's why we ask you to check the sizes, colours and quantities on your quote carefully, because once it's paid that's what we make.

Yes, up until it's paid. At quote stage it's easy to swap sizes or add items, and we'll send you an updated quote.

Plain items without a logo can be returned within 14 days of delivery, as long as they're unworn and still have the labels and packaging. We can't take back anything with your logo on, because we can't resell it. If you're not sure on sizes, ask us for the size charts before you order. And if something arrives faulty or wrong, let us know and we'll sort it.